TERMS & CONDITIONS

Creative Terms & Conditions

RESERVATION:

Rental time begins promptly at the designated starting time and ends promptly at the designated ending time. Reservation time must include set up, break-down, and clean up. The Studio must be cleaned and vacated by the end of the rental period to respect each Creative’s time and efforts. Set up and breakdown times must fall within the total reservation period reserved. It is the responsibility of Renter and its Vendors to set up, breakdown, and move equipment and other items within the Studio.

OVERTIME CHARGES:

Please start and end your reservation on time. An overtime fee will automatically be charged to the card on file at a rate of $10 for every 5 minutes over the original reservation end time. This overtime charge applies to all guests/clients in your reservation. This also applies to reservation start time, you may arrive up to 10 minutes early, we ask you to be mindful of the reservation wrapping up ahead of you. If you arrive more than 10 minutes ahead of schedule, the card on file will be charged the overtime fee rate listed above.

CANCELLATIONS:

We understand the need for flexibility when “life happens”. Creatives can cancel reservations up to 24 hours prior to start of rental period and receive credit to use towards a future rental with no additional charge. We do not offer refunds for cancellations; this credit will expire in 90 days. We do not offer credits or refunds for cancellations less than 24 hours from start of rental period.

Upon cancellation, you will receive a credit for the quantity of hours booked or the dollar amount purchased for 4-HR, 6-HR or 8-HR reservations that can be applied towards a future reservation.

Please note - 4-HR, 6-HR or 8-HR reservation hours cannot be split up and used separately.

UNUSED HOURS:

We ask that you only book the number of hours needed when making your reservation an hourly or day reservation. We do not offer partial refunds for unused hours. This pertains to the 1, 2, and 3-HR reservations as well as the 4, 6, and 8-hour packages. This is because, you have booked that slot making it unavailable for others to reserve.

NO CALL NO SHOWS:

The Studio is not responsible for no-call/no-show clients or renters. Failure of a client to attend a scheduled session does not qualify for a refund, credit, or rescheduling outside of the existing cancellation policy.

WHAT HAPPENS IF MY SHOOT ENDS EARLY?

We ask that you only book the number of hours needed when making your reservation an hourly or day reservation. We do not offer partial refunds for unused hours. This pertains to the 1, 2, and 3-HR reservations as well as the 4, 6, and 8-hour packages. This is because, you have booked that slot making it unavailable for others to reserve. If you wish for more flexibility, consider purchasing the 10, 20, or 30-hour bundles, as you have several months to use them as needed

CLEANING:

We ask that you assume responsibility for returning The Studio to its original condition and be courteous of those using the space before and after you. This includes, but is not limited to, discarding trash, returning props and furniture to their original locations, and cleaning up any messes that occur during your rental period. Smaller, general trash items may be disposed of in the provided indoor trash cans. Larger or bulkier trash items should be taken to the outdoor trash bin located to the left of the building.

IMPORTANT: FOOD, FOOD WASTE, SOILED DIAPERS, AND ANY OTHER ITEMS THAT MAY CREATE ODOR OR UNSANITARY CONDITIONS MUST NOT BE LEFT IN THE INDOOR TRASH CANS OR ANYWHERE INSIDE THE STUDIO. These items must be removed from the building at the end of your rental and disposed of in the outdoor trash bin.

This applies regardless of how small the amount may be or whether the item has been placed inside a trash bag. Please do not leave food, leftover drinks containing perishable ingredients, soiled diapers, or similar waste inside The Studio for any reason.



The Studio should be left clean, sanitary, and ready for the next renter when you leave.

Pets are allowed in the studio, and we ask that you bring appropriate cleaning supplies for any messes or hair left by the pet.

The Studio must remain the same condition when rented. Renter agrees to pay, as applicable a minimum of a $50 cleaning fee (based on the amount of time required to clean the Studio at a rate of $50 per hour) if left in any condition other than how it was rented.

HELP KEEP THE STUDIO CLEAN AND FLOORS SCUFF-FREE.

• Please carry / pick up furniture rather than drag them.

• Use the provided furniture dollies to help with heavier items.

RESPONSIBILITY AND DAMAGES TO PROPERTY:

Upon first accessing the Studio, if Renter ascertains damage to any of the furnishings, equipment, or Studio we should be aware of, please contact us immediately via text to (479) 857-9395. We strive to provide both a beautiful and functional set for you at all times.

Renter and its associates agree to maintain the Studio, restroom, furniture, props, and all equipment within the premises in as good a condition as they were at the beginning of the term. Renter and its associates are responsible for any damage to the Studio including spills, scratches, excessive wear, marks, or stains on furniture, fixtures, floors, or painted surfaces.

Renter agrees to dispose of smaller trash items in the provided trash cans, discard larger bulkier trash items in the back-parking lot dumpster and clean up any messes that occur during their rental period.

Renter will be held financially responsible for any damage to property and furnishings, legal actions, or loss of reputation or business opportunities that Studio may incur as a consequence of the actions of Renter or any of Renter's associate, guests, or visitors while Renter is in control of the Studio & shall indemnify and hold harmless the Venue/Owner against any and all legal actions which may arise from Renter's use of the Studio.

If Venue / Owner claims and provides evidence that Renter has damaged any property, furnishings, or fixtures in the Studio, the Venue/Owner is entitled to seek reimbursement via payment for item(s). Renter will be given an opportunity to respond and provide evidence otherwise. Venue/Owner reserves the right to collect payment from Renter and pursue any remedies.

PERSONAL PROPERTY:

The Studio shall not be responsible for any loss or damage to personal property placed in or about the Venue belonging to Renter or their associates, agents, subcontractors, guests and Renter shall hold Venue/ Owner harmless from all claims arising out of loss or damage to such property or props. Venue/Owner shall not be liable for any damage or loss to said property regardless of how and where the same shall occur.

SECURITY AND MONITORING:

In order to help promote the safety and security of its Renters and property, Renter understands and agrees that The Studio may conduct video surveillance of any portion of its premises at any time, the only exception being the private restroom and changing area, and that video cameras will be positioned in appropriate places within and around the building and its common areas.

LIABILITY:

This agreement releases Venue / Owner from all liability relating to physical injuries and/or injury to Renter’s equipment that may occur during any future rental period agreed upon between Venue/Owner and Renter. Renter agrees to hold Venue/Owner entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence.

Any disputes arising under this contract shall be adjudicated in the Venue/Owner’s local jurisdiction.

RESTRICTIONS:

The Studio reserves the right to terminate the reservation immediately without refund if any of the activities listed below occur:

Nude photography, videography, and explicit sexual activity are strictly prohibited. Please note: Tasteful boudoir photography is permitted but, please be mindful the Studio has a large window facing public view to allow natural light in the space and is located in a shared commercial building along with other tenants, and there are recording cameras in the shared spaces (with the exception of the restroom and changing area.)

No smoking or vaping allowed within 25 feet of all entrance, exits, windows, and air take vents.

No recreational or illicit drugs.

No alcohol shall be consumed by Renters and associates under the age of 21.

No fake snow, smoke bombs, powder based color cannons.

No fire, however, Renter may use unlit candles or provided LED candles.

No fireworks

No loud music

No affixing anything to walls or rolling backdrops including nailing, hanging or taping (provided painter's tape is OK)

All children and pets must be supervised at ALL times.

The renter may not sublease the Studio to any third party

Ultimately, you are responsible for yourself and your client.

If at any time an issue or emergency occurs, please reach out by phone immediately.